



Sunset Bouquet
Delivered to New York
The floweres that were delivered did not look as good as the flowers in the photos. I wasn't pleased with the flowers that were delivered.
Dear Valued Customer, Thank you for taking the time to share your review of your experience with Floom. We appreciate your feedback as it helps us improve our service. We are disappointed to learn that the flowers wer…e not as expected. However, we noticed that we did not receive any communications from you prior to your review. As the delivery was completed on August 29th for the order number you provided, we were unable to address your concerns in a timely manner. At Floom, we strive to ensure customer satisfaction and would have appreciated the opportunity to resolve any issues you experienced with your order. We encourage our customers to reach out to us immediately if there are any problems with their orders, as this allows us to take prompt action. Many thanks!
Floom2 years ago

Garden Walk
Delivered to New York
The flowers were beautiful but the Colours were not what I ordered.

Garden Walk
Delivered to New York
The flowers weren’t delivered on the day they were supposed to be.
Thank you so much for sharing your experience with us, Ava. We truly appreciate that you took time out of your day to let us know about it. Our system currently shows the flowers were delivered. If this is not the case p…lease email our team at support@floom.com and we will help get to the bottom of this.
Floom4 years ago

Sunset Bouquet
Delivered to New York
I have been trying to get in touch with your team for 3 day. my order for a friend’s birthday has still not been deliverdd and now it is passed his birthday. This is a very very terrible experience and i am expecting a f…ull refund + a delivery to my friend of the flowers I ordered. I tried to call, chat, send emails and no replies do far. It’s unacceptable.

Mixed Bouquet
Delivered to New York
It was my mothers anniversary and I needed to get her flowers quickly, and these flowers from floom were beautiful and I ordered at 10:30 in the morning and they were delivered by 2 PM. I am so impressed by how quickly t…hey delivered these flowers and my mother loved them.

Garden Walk
Delivered to New York
Quick and easy! Was able to order rush flowers, same day delivery from a different country!

Garden Walk
Delivered to New York
Great! Wasn't exactly as shown in the phot but still nice.

Mixed Bouquet
Delivered to New York
Very happy with the delivery. The recipient was ecstatic.

Deep Rose
Delivered to New York
I am writing from the UK and we ordered from Floom for a very important client. We had notification the delivery had arrived but our client did not receive them. After many ignored messages for a week,I have finally rece…ived an email issuing a refund. Poor customer service. Such a shame because the photos looked lovely.
Hi Yasmin Im so sorry that there were issues with your order. Unfortunately, due to unforeseen circumstances, your order had to be cancelled. Please accept our sincere apologies. I know this wasnt ideal but a full refun…d has been issued. This you'll receive in the next 5-7 working days. I hope we can redeem ourselves should you place an order with Floom in the future.
Floom5 years ago

Sunset Bouquet
Delivered to New York
My family was thrilled with the flowers - the quality and delivery were wonderful. Would use them again for delivery in NYC.
Your plant's pot should have holes in the bottom so it is able to drain water easily.
If reusing a pot that had other plants in it, it is recommended you wash the pot, killing any mould or bacteria
Do not over water your plant as the roots will rot.
Most plants need to be kept by a good source of natural light.
You should fertilise your plant every two months. You can use all purpose fertiliser.
Any dead or fallen leaves should be removed to prevent bacteria and mould. Dead branches should also be removed.
Single White Orchid Plant
Your plant's pot should have holes in the bottom so it is able to drain water easily.
If reusing a pot that had other plants in it, it is recommended you wash the pot, killing any mould or bacteria
Do not over water your plant as the roots will rot.
Most plants need to be kept by a good source of natural light.
You should fertilise your plant every two months. You can use all purpose fertiliser.
Any dead or fallen leaves should be removed to prevent bacteria and mould. Dead branches should also be removed.

Sunset Bouquet
Delivered to New York
The floweres that were delivered did not look as good as the flowers in the photos. I wasn't pleased with the flowers that were delivered.
Dear Valued Customer, Thank you for taking the time to share your review of your experience with Floom. We appreciate your feedback as it helps us improve our service. We are disappointed to learn that the flowers wer…e not as expected. However, we noticed that we did not receive any communications from you prior to your review. As the delivery was completed on August 29th for the order number you provided, we were unable to address your concerns in a timely manner. At Floom, we strive to ensure customer satisfaction and would have appreciated the opportunity to resolve any issues you experienced with your order. We encourage our customers to reach out to us immediately if there are any problems with their orders, as this allows us to take prompt action. Many thanks!
Floom2 years ago

Garden Walk
Delivered to New York
The flowers were beautiful but the Colours were not what I ordered.

Garden Walk
Delivered to New York
The flowers weren’t delivered on the day they were supposed to be.
Thank you so much for sharing your experience with us, Ava. We truly appreciate that you took time out of your day to let us know about it. Our system currently shows the flowers were delivered. If this is not the case p…lease email our team at support@floom.com and we will help get to the bottom of this.
Floom4 years ago

Sunset Bouquet
Delivered to New York
I have been trying to get in touch with your team for 3 day. my order for a friend’s birthday has still not been deliverdd and now it is passed his birthday. This is a very very terrible experience and i am expecting a f…ull refund + a delivery to my friend of the flowers I ordered. I tried to call, chat, send emails and no replies do far. It’s unacceptable.

Mixed Bouquet
Delivered to New York
It was my mothers anniversary and I needed to get her flowers quickly, and these flowers from floom were beautiful and I ordered at 10:30 in the morning and they were delivered by 2 PM. I am so impressed by how quickly t…hey delivered these flowers and my mother loved them.

Garden Walk
Delivered to New York
Quick and easy! Was able to order rush flowers, same day delivery from a different country!

Garden Walk
Delivered to New York
Great! Wasn't exactly as shown in the phot but still nice.

Mixed Bouquet
Delivered to New York
Very happy with the delivery. The recipient was ecstatic.

Deep Rose
Delivered to New York
I am writing from the UK and we ordered from Floom for a very important client. We had notification the delivery had arrived but our client did not receive them. After many ignored messages for a week,I have finally rece…ived an email issuing a refund. Poor customer service. Such a shame because the photos looked lovely.
Hi Yasmin Im so sorry that there were issues with your order. Unfortunately, due to unforeseen circumstances, your order had to be cancelled. Please accept our sincere apologies. I know this wasnt ideal but a full refun…d has been issued. This you'll receive in the next 5-7 working days. I hope we can redeem ourselves should you place an order with Floom in the future.
Floom5 years ago

Sunset Bouquet
Delivered to New York
My family was thrilled with the flowers - the quality and delivery were wonderful. Would use them again for delivery in NYC.

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