A Bunch of Fluttery
Delivered to Bristol
I ordered a bunch of mimosa (not cheap) for a friends birthday as she loves that flower. All seemed fine until I got a message on the day of her birthday to say that the florist swapped it to a bunch of tulips. My friend… hates tulips! Really disappointing as I wouldn’t have chosen those.
Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your experience and understand how disappointing it must have been, especially given the importance of the occasion and your fri…end’s preferences. We completely appreciate that you chose mimosa for a very personal reason, and receiving tulips instead — particularly when your friend dislikes them — was not the experience you expected or deserved. While substitutions can sometimes be necessary due to market availability, we should have ensured that any changes were discussed with you beforehand, especially for such a meaningful gift. I’ve passed your feedback to our Customer Service team, and they will be contacting you directly to discuss this further and arrange a suitable resolution Once again, I sincerely apologise for the disappointment caused and appreciate you bringing this to our attention. We value your trust and will do our best to make this right.
Floom10 months ago
Benett
Delivered to Bristol
Amazing service! Thanks a lot. My sister really liked the flowers.
Easy as sunny day
Delivered to Bristol
Speedy service, very efficient.
Bisous
Delivered to Bristol
Easy website and the people I sent flowers from Floom to were delighted! What could be better?
Thanks Moira, lovely to hear that you and your recipient were both delighted with your order!
Floom4 years ago
Chrissy
Delivered to Bristol
I was particularly flustered and lacking in time as I was trying to procure flowers for someone on short notice, and after scouring independent flowershop websites for far longer than I should have, I realised Floom was… able to filter all results and conveniences within the locale I needed. It was a lifesaver! All the search options and ease of use are excellent.
Caledonia
Delivered to Bristol
It is always so nice to find a local, quality florist but has until now been difficult. Thank you so much Floom for making it easy and seamless!
Hi Hailey, thanks for taking the time to leave us a review! we're so glad you have found it easy using Floom.
Floom5 years ago
Garden jar
Delivered to Bristol
I love that with Floom I was able to choose a local florist, and one that could deliver to a friend on the day she'd had some bad news. The flowers were absolutely beautiful and arrived within hours!
We're so happy we could help you send some comfort to your friend and quickly too! Thanks for choosing Floom
Floom5 years ago
Madrid
Delivered to Bristol
The flowers were wonderful and were delivered on time. Perfect.
A Charles and Edith
Delivered to Bristol
I’d like to say thank you to Floom for the most amazing set of flowers and for making my girlfriends entire week with a beautiful arrangement. Fast delivery. Would 100% use again!
Dracaena Compacta
Delivered to Bristol
The plant I ordered looked very healthy and came in a lovely pot, neither of which I necessarily expected! The icing on the cake for me was that the note I added for the recipient was handwritten on the card and it was i…n my first language, not English, so they did an excellent job writing it all down without understanding any of it!
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Product options
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
A Bunch of Fluttery
Delivered to Bristol
I ordered a bunch of mimosa (not cheap) for a friends birthday as she loves that flower. All seemed fine until I got a message on the day of her birthday to say that the florist swapped it to a bunch of tulips. My friend… hates tulips! Really disappointing as I wouldn’t have chosen those.
Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your experience and understand how disappointing it must have been, especially given the importance of the occasion and your fri…end’s preferences. We completely appreciate that you chose mimosa for a very personal reason, and receiving tulips instead — particularly when your friend dislikes them — was not the experience you expected or deserved. While substitutions can sometimes be necessary due to market availability, we should have ensured that any changes were discussed with you beforehand, especially for such a meaningful gift. I’ve passed your feedback to our Customer Service team, and they will be contacting you directly to discuss this further and arrange a suitable resolution Once again, I sincerely apologise for the disappointment caused and appreciate you bringing this to our attention. We value your trust and will do our best to make this right.
Floom10 months ago
Benett
Delivered to Bristol
Amazing service! Thanks a lot. My sister really liked the flowers.
Easy as sunny day
Delivered to Bristol
Speedy service, very efficient.
Bisous
Delivered to Bristol
Easy website and the people I sent flowers from Floom to were delighted! What could be better?
Thanks Moira, lovely to hear that you and your recipient were both delighted with your order!
Floom4 years ago
Chrissy
Delivered to Bristol
I was particularly flustered and lacking in time as I was trying to procure flowers for someone on short notice, and after scouring independent flowershop websites for far longer than I should have, I realised Floom was… able to filter all results and conveniences within the locale I needed. It was a lifesaver! All the search options and ease of use are excellent.
Caledonia
Delivered to Bristol
It is always so nice to find a local, quality florist but has until now been difficult. Thank you so much Floom for making it easy and seamless!
Hi Hailey, thanks for taking the time to leave us a review! we're so glad you have found it easy using Floom.
Floom5 years ago
Garden jar
Delivered to Bristol
I love that with Floom I was able to choose a local florist, and one that could deliver to a friend on the day she'd had some bad news. The flowers were absolutely beautiful and arrived within hours!
We're so happy we could help you send some comfort to your friend and quickly too! Thanks for choosing Floom
Floom5 years ago
Madrid
Delivered to Bristol
The flowers were wonderful and were delivered on time. Perfect.
A Charles and Edith
Delivered to Bristol
I’d like to say thank you to Floom for the most amazing set of flowers and for making my girlfriends entire week with a beautiful arrangement. Fast delivery. Would 100% use again!
Dracaena Compacta
Delivered to Bristol
The plant I ordered looked very healthy and came in a lovely pot, neither of which I necessarily expected! The icing on the cake for me was that the note I added for the recipient was handwritten on the card and it was i…n my first language, not English, so they did an excellent job writing it all down without understanding any of it!
