





Amethyst
Delivered to Los Angeles
Ordered flowers for delivery by end of day (6 pm), received an email at 4:45 saying flowers were “delayed” but not explaining when they would be delivered. They offered cancellation for a refund but it was really frustra…ting because that last minute notification didn’t give me enough time to find another place that could deliver that day and I was trying to get my friend some flowers prior to a big surgery. They also didn’t clarify what “delayed” meant until the following day. Not reliable and I wouldn’t use again.
Hello Julia! Thank you for taking the time to review Floom. We are so sorry that the email sent informing you of the delay was missing crucial information in this communication by letting you know delivery would be f…or the following day. As a Marketplace we work with our partner florists to manage order issues as they arise, we do send our sincere apologies that the unexpected and unforeseen situation experienced by the florist meant all deliveries scheduled in the afternoon, were not able to be completed. We thank you for choosing Floom and we do hope you will give us another try in future! Best Wishes from the Team at Floom.
Floom2 years ago

A Day in Topanga
Delivered to Palos Verdes Peninsula
Terrible experience- flowers not delivered on time and bouquet not what was pictured. Won’t use again.
Thank you for taking the time to review us! We value all feedback received here at Floom, we are disappointed to hear you were not 100% happy with the order received. We are sincerely sorry for the delay with your ord…er. Unfortunately due to an unforeseen emergency our partner florist experienced they were unable to complete any orders on that day. As soon as we were notified of the delay we did communicate this to you and delivery was made 1 day late. We do apologise for the upset this caused. Our florist partner had also communicated with us that there would be a substitution made with flowers used- again this was communicated to you by our Floom team prior to delivery. The bouquet our florist partner sent was of a high quality and made with care. We do hope you will consider choosing Floom in the future!
Floom3 years ago

Mini Rose Box
Delivered to Santa Monica
easy to use website, delivery was on time

Fab Fall
Delivered to Redondo Beach
Super easy checkout and the flowers WERE STUNNING.

Succulents In Boat
Delivered to Los Angeles
We were very pleased with our bouquet.

California Sunshine
Delivered to Los Angeles
Great bunch selection thanks

Amethyst
Delivered to Los Angeles
i may have been very happy with my order had the florist paid attention to the delivery date and not delivered two weeks early! at least they volunteered to deliver it again on the requested date.
Hi Ellen Im really sorry your order was delivered early. I believe you had contacted us about this. The florist sincerely extends their apologies and will be delivering your order on the date requested.
Floom5 years ago

Cabo San Lucas
Delivered to Los Angeles
I placed an order for flowers for my mother's birthday on Saturday evening and it was delivered the next day around noon. My mom sent me a picture of the flowers and they were as beautiful as they were pictured in the o…riginal order.

California Sunshine
Delivered to Los Angeles
Zero Stars, please never order from this company. They do not deliver the same day, the flowers are dingy and not worth their labeled prices, and there is no type of customer service accountability.

Malaga Cove Succulent
Delivered to Los Angeles
The florist that helped with our purchase, Vanessa, was so friendly and wonderful and made sure that the succulent garden that I got for my mom looked just splendid! I ordered same day and they took care of it with a qui…ck delivery and a cheerful demeanor. Will definitely look to them for the next flower delivery!
Your plant's pot should have holes in the bottom so it is able to drain water easily.
If reusing a pot that had other plants in it, it is recommended you wash the pot, killing any mould or bacteria
Do not over water your plant as the roots will rot.
Most plants need to be kept by a good source of natural light.
You should fertilise your plant every two months. You can use all purpose fertiliser.
Any dead or fallen leaves should be removed to prevent bacteria and mould. Dead branches should also be removed.
Beautiful double orchid arrangement in a modern, white ceramic container. Embellished with mossy branches, foliage and velvety mood moss. The perfect gift for a housewarming, birthday, congratulations even as a condolence.
Your plant's pot should have holes in the bottom so it is able to drain water easily.
If reusing a pot that had other plants in it, it is recommended you wash the pot, killing any mould or bacteria
Do not over water your plant as the roots will rot.
Most plants need to be kept by a good source of natural light.
You should fertilise your plant every two months. You can use all purpose fertiliser.
Any dead or fallen leaves should be removed to prevent bacteria and mould. Dead branches should also be removed.

Amethyst
Delivered to Los Angeles
Ordered flowers for delivery by end of day (6 pm), received an email at 4:45 saying flowers were “delayed” but not explaining when they would be delivered. They offered cancellation for a refund but it was really frustra…ting because that last minute notification didn’t give me enough time to find another place that could deliver that day and I was trying to get my friend some flowers prior to a big surgery. They also didn’t clarify what “delayed” meant until the following day. Not reliable and I wouldn’t use again.
Hello Julia! Thank you for taking the time to review Floom. We are so sorry that the email sent informing you of the delay was missing crucial information in this communication by letting you know delivery would be f…or the following day. As a Marketplace we work with our partner florists to manage order issues as they arise, we do send our sincere apologies that the unexpected and unforeseen situation experienced by the florist meant all deliveries scheduled in the afternoon, were not able to be completed. We thank you for choosing Floom and we do hope you will give us another try in future! Best Wishes from the Team at Floom.
Floom2 years ago

A Day in Topanga
Delivered to Palos Verdes Peninsula
Terrible experience- flowers not delivered on time and bouquet not what was pictured. Won’t use again.
Thank you for taking the time to review us! We value all feedback received here at Floom, we are disappointed to hear you were not 100% happy with the order received. We are sincerely sorry for the delay with your ord…er. Unfortunately due to an unforeseen emergency our partner florist experienced they were unable to complete any orders on that day. As soon as we were notified of the delay we did communicate this to you and delivery was made 1 day late. We do apologise for the upset this caused. Our florist partner had also communicated with us that there would be a substitution made with flowers used- again this was communicated to you by our Floom team prior to delivery. The bouquet our florist partner sent was of a high quality and made with care. We do hope you will consider choosing Floom in the future!
Floom3 years ago

Mini Rose Box
Delivered to Santa Monica
easy to use website, delivery was on time

Fab Fall
Delivered to Redondo Beach
Super easy checkout and the flowers WERE STUNNING.

Succulents In Boat
Delivered to Los Angeles
We were very pleased with our bouquet.

California Sunshine
Delivered to Los Angeles
Great bunch selection thanks

Amethyst
Delivered to Los Angeles
i may have been very happy with my order had the florist paid attention to the delivery date and not delivered two weeks early! at least they volunteered to deliver it again on the requested date.
Hi Ellen Im really sorry your order was delivered early. I believe you had contacted us about this. The florist sincerely extends their apologies and will be delivering your order on the date requested.
Floom5 years ago

Cabo San Lucas
Delivered to Los Angeles
I placed an order for flowers for my mother's birthday on Saturday evening and it was delivered the next day around noon. My mom sent me a picture of the flowers and they were as beautiful as they were pictured in the o…riginal order.

California Sunshine
Delivered to Los Angeles
Zero Stars, please never order from this company. They do not deliver the same day, the flowers are dingy and not worth their labeled prices, and there is no type of customer service accountability.

Malaga Cove Succulent
Delivered to Los Angeles
The florist that helped with our purchase, Vanessa, was so friendly and wonderful and made sure that the succulent garden that I got for my mom looked just splendid! I ordered same day and they took care of it with a qui…ck delivery and a cheerful demeanor. Will definitely look to them for the next flower delivery!

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