



Light Lavender Fun
Delivered to San Francisco
The flowers were lovely when they were delivered however the delivery status was not updated in the system so we ended up messaging back and forwards with Floom who were trying to contact the actual florist. All very dis…appointing and unnecessarily stressful sadly. I’m not sure I’d use them again I’m afraid.
Hi Andrew, Thank you for your feedback, and we're truly sorry for the frustration caused by the delayed delivery update. We completely understand how disappointing it must have been to have to contact us to confirm whet…her your order had arrived. We can see that you reached out to us regarding this, and thank you for confirming that the arrangement was received and that the flowers were lovely. While tracking updates can occasionally lag behind deliveries made by our local florist partners, we know this isn't the experience you expected, and we're working to improve it. We truly appreciate your patience and we hope we'll have the opportunity to restore your confidence in us in the future. - Team Floom
Floom4 months ago

Blossoming Orchid
Delivered to San Francisco
5 stars I ordered orchids and the real plant was more beautiful than the photo online. It was same day delivery and made a really nice birthday present. Thank you!

Peace Lily
Delivered to San Francisco
The plant I selected was beautiful and was delivered with care.

Gift of Roses
Delivered to San Francisco
Amazing service

Bright and Happy
Delivered to San Francisco
Pretty flowers and relatively-on-time delivery.

Blossoms in Vogue
Delivered to San Francisco
I ordered a bouquet delivery for my girlfriend’s birthday on the online store and the bouquet doesn’t look like the one ordered and the description doesn’t match. The saddest part is that I couldn’t fix it because it was… delivered directly to her address. I’m not even talking that it was a day later than scheduled. The dissatisfaction is over beyond. The support agreed to refund me 50% and on my explanation why it’s not working for me they don’t respond anymore.
Hello Halyna, We are so sorry for the disappointing delivery experience. We reviewed your complaint and agreed the arrangement was about half the size of the pictured arrangement on the site. Our florist partner and our… team agreed to refund 50% of the price paid to make up for the size disparity. Thank you for your understanding and please contact us if you have any further concerns at: support@floom.com
Floom3 years ago

Blue and Yellow Fun
Delivered to San Francisco
Delivered on time, good quality, and hand written note: perfect!

Creamy Pastels
Delivered to San Francisco
I love Floom they are my go-to for local deliveries. On time delivery and beautiful bouquets!

Succulents and Cactus
Delivered to San Francisco
Arrived and notified as promised on time.

Bright and Happy
Delivered to San Francisco
Absolutely Gorgeous!!! Very fresh and they were so fragrant, so impressed!!!
Your plant's pot should have holes in the bottom so it is able to drain water easily.
If reusing a pot that had other plants in it, it is recommended you wash the pot, killing any mould or bacteria
Do not over water your plant as the roots will rot.
Most plants need to be kept by a good source of natural light.
You should fertilise your plant every two months. You can use all purpose fertiliser.
Any dead or fallen leaves should be removed to prevent bacteria and mould. Dead branches should also be removed.
These alluring purple phalaenopsis orchids add natural elegance to any environment.
Your plant's pot should have holes in the bottom so it is able to drain water easily.
If reusing a pot that had other plants in it, it is recommended you wash the pot, killing any mould or bacteria
Do not over water your plant as the roots will rot.
Most plants need to be kept by a good source of natural light.
You should fertilise your plant every two months. You can use all purpose fertiliser.
Any dead or fallen leaves should be removed to prevent bacteria and mould. Dead branches should also be removed.

Light Lavender Fun
Delivered to San Francisco
The flowers were lovely when they were delivered however the delivery status was not updated in the system so we ended up messaging back and forwards with Floom who were trying to contact the actual florist. All very dis…appointing and unnecessarily stressful sadly. I’m not sure I’d use them again I’m afraid.
Hi Andrew, Thank you for your feedback, and we're truly sorry for the frustration caused by the delayed delivery update. We completely understand how disappointing it must have been to have to contact us to confirm whet…her your order had arrived. We can see that you reached out to us regarding this, and thank you for confirming that the arrangement was received and that the flowers were lovely. While tracking updates can occasionally lag behind deliveries made by our local florist partners, we know this isn't the experience you expected, and we're working to improve it. We truly appreciate your patience and we hope we'll have the opportunity to restore your confidence in us in the future. - Team Floom
Floom4 months ago

Blossoming Orchid
Delivered to San Francisco
5 stars I ordered orchids and the real plant was more beautiful than the photo online. It was same day delivery and made a really nice birthday present. Thank you!

Peace Lily
Delivered to San Francisco
The plant I selected was beautiful and was delivered with care.

Gift of Roses
Delivered to San Francisco
Amazing service

Bright and Happy
Delivered to San Francisco
Pretty flowers and relatively-on-time delivery.

Blossoms in Vogue
Delivered to San Francisco
I ordered a bouquet delivery for my girlfriend’s birthday on the online store and the bouquet doesn’t look like the one ordered and the description doesn’t match. The saddest part is that I couldn’t fix it because it was… delivered directly to her address. I’m not even talking that it was a day later than scheduled. The dissatisfaction is over beyond. The support agreed to refund me 50% and on my explanation why it’s not working for me they don’t respond anymore.
Hello Halyna, We are so sorry for the disappointing delivery experience. We reviewed your complaint and agreed the arrangement was about half the size of the pictured arrangement on the site. Our florist partner and our… team agreed to refund 50% of the price paid to make up for the size disparity. Thank you for your understanding and please contact us if you have any further concerns at: support@floom.com
Floom3 years ago

Blue and Yellow Fun
Delivered to San Francisco
Delivered on time, good quality, and hand written note: perfect!

Creamy Pastels
Delivered to San Francisco
I love Floom they are my go-to for local deliveries. On time delivery and beautiful bouquets!

Succulents and Cactus
Delivered to San Francisco
Arrived and notified as promised on time.

Bright and Happy
Delivered to San Francisco
Absolutely Gorgeous!!! Very fresh and they were so fragrant, so impressed!!!

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