





Sunflower Fields
Delivered to National City
Late delivery
Hi Merve, Thank you for your review, and we're sorry to hear about your experience. I can see you've been in touch with our Customer Support team, and we're glad we were able to resolve this for you. The proof of deli…very has been sent to you via email. Your package was delivered to the reception area on July 6 at 3:24 PM. Thank you for your patience while we worked to resolve this. We truly appreciate your understanding and hope we'll have the opportunity to provide you with a better experience in the future. - Team Floom
Floom4 months ago

Sunflower Fields
Delivered to San Diego
Gorgeous flowers delivered on time, thank you.

Lover Boy
Delivered to San Diego
Floom was very user friendly and provided great service. I had a delivery issue and they were incredibly responsive - on a Sunday no less - and everything got sorted and the recipient absolutely loved the flowers. Will d…efinitely be using them again!

Holly Jolly
Delivered to San Diego
Terrible service and ruined valentines day. I purchased flowers from this website and paid extra for same-day delivery which was promised if I placed my order before 1pm. I ordered before 9am. The order was not delivered… at all - they cancelled and said they were too busy. Issue is, they only cancelled the order the day after Valentines so I wasn't even able to make alternative arrangements and purchase from another store because they kepy saying it would be delivered. Horrific service and experience. Stay away.
Dear Andrea, Thank you for your time to leave us a review. We can not apologies enough for the inconvenience caused. Our partner florist have had issues with the logitstics and this lead to inability to deliver the ord…er on time and the delay to update us and you. We would you love to see you back and make the things right for you. Warm wishes, Floom Team
Floom2 years ago

Elsa
Delivered to Fullerton
Beautiful flowerd and easy experience!

Blush Box
Delivered to Coronado
fast and easy to use with great options

Napa Valley
Delivered to Solana Beach
Wonderful way to support a local business. Got flowers for my sister on the day of her birthday delivered same day. She loved them.

Wild Thing
Delivered to Solana Beach
Terrible! If you tell me the flowers delivered was exactly the same the as the image:m. You guys are ridiculous. Don’t scam people pls! No tulips and I want my refund.
Dear Alicia, Thank you for taking the time to leave us a review. We are so sorry to hear that you are not happy with the flowers delivered. Our colleagues got in touch with you via email so we can chase this further an…d make the things right. Warm wishes, Floom Team
Floom3 years ago

Wild Thing
Delivered to San Diego
I am furious with this company!!! I ordered and paid for flowers to b delivered same day for a birthday to a very special person that her gift was delayed so I went to this website and did everything to have them deliver…ed!!!! I emailed and called all day with no reply until 2 AM this morning asking me if the address was correct!!!!!! DO NOT ORDER NOW IM TRYING TO REFIUND AND NO HELP AT ALL!!!!!
Hello Terri, I'm so sorry our florist partner was not able to complete the delivery of your order on the date requested. I see it failed on the day and we offered a redelivery which was declined. We have since processed… a full refund of the product price which will take 5-7 business days. Please let us know if there are any further issues you wanted to report directly at: support@floom.com, thank you!
Floom3 years ago

Rose’ all Day
Delivered to San Diego
My order did not arrive. I submitted a help request and it has been 3 days with no response from customer service. I paid $200 for a non-existent product.
Dear Britta, Thank you for taking the time to share with us your feedback. We apologise for the inconvenience caused by not having the order delivered. Unfortunately, there was a misunderstanding with our florist team t…herefore the order was not sent out for delivery. Our colleagues have processed a full refund for you and they have sent an email in confirmation. We completely understand that this was frustrating and we can assure you that this is not the level of service that we aim to provide. We would love to have you back and make the things right for you. Warm wishes, Floom Team
Floom3 years ago
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
This arrangement features luxe blooms in vibrant shades of chartreuse, fuchsia, and coral. This design is styled in a white washed wooden box. Calla lilies, Roses and Hydrangea are fashioned into a custom gift that is sure to put a smile on the recipients face. Some containers due to shipping and flowers due to seasonal availability may not be available but we will do our best to keep the same over feel of the design.
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).

Sunflower Fields
Delivered to National City
Late delivery
Hi Merve, Thank you for your review, and we're sorry to hear about your experience. I can see you've been in touch with our Customer Support team, and we're glad we were able to resolve this for you. The proof of deli…very has been sent to you via email. Your package was delivered to the reception area on July 6 at 3:24 PM. Thank you for your patience while we worked to resolve this. We truly appreciate your understanding and hope we'll have the opportunity to provide you with a better experience in the future. - Team Floom
Floom4 months ago

Sunflower Fields
Delivered to San Diego
Gorgeous flowers delivered on time, thank you.

Lover Boy
Delivered to San Diego
Floom was very user friendly and provided great service. I had a delivery issue and they were incredibly responsive - on a Sunday no less - and everything got sorted and the recipient absolutely loved the flowers. Will d…efinitely be using them again!

Holly Jolly
Delivered to San Diego
Terrible service and ruined valentines day. I purchased flowers from this website and paid extra for same-day delivery which was promised if I placed my order before 1pm. I ordered before 9am. The order was not delivered… at all - they cancelled and said they were too busy. Issue is, they only cancelled the order the day after Valentines so I wasn't even able to make alternative arrangements and purchase from another store because they kepy saying it would be delivered. Horrific service and experience. Stay away.
Dear Andrea, Thank you for your time to leave us a review. We can not apologies enough for the inconvenience caused. Our partner florist have had issues with the logitstics and this lead to inability to deliver the ord…er on time and the delay to update us and you. We would you love to see you back and make the things right for you. Warm wishes, Floom Team
Floom2 years ago

Elsa
Delivered to Fullerton
Beautiful flowerd and easy experience!

Blush Box
Delivered to Coronado
fast and easy to use with great options

Napa Valley
Delivered to Solana Beach
Wonderful way to support a local business. Got flowers for my sister on the day of her birthday delivered same day. She loved them.

Wild Thing
Delivered to Solana Beach
Terrible! If you tell me the flowers delivered was exactly the same the as the image:m. You guys are ridiculous. Don’t scam people pls! No tulips and I want my refund.
Dear Alicia, Thank you for taking the time to leave us a review. We are so sorry to hear that you are not happy with the flowers delivered. Our colleagues got in touch with you via email so we can chase this further an…d make the things right. Warm wishes, Floom Team
Floom3 years ago

Wild Thing
Delivered to San Diego
I am furious with this company!!! I ordered and paid for flowers to b delivered same day for a birthday to a very special person that her gift was delayed so I went to this website and did everything to have them deliver…ed!!!! I emailed and called all day with no reply until 2 AM this morning asking me if the address was correct!!!!!! DO NOT ORDER NOW IM TRYING TO REFIUND AND NO HELP AT ALL!!!!!
Hello Terri, I'm so sorry our florist partner was not able to complete the delivery of your order on the date requested. I see it failed on the day and we offered a redelivery which was declined. We have since processed… a full refund of the product price which will take 5-7 business days. Please let us know if there are any further issues you wanted to report directly at: support@floom.com, thank you!
Floom3 years ago

Rose’ all Day
Delivered to San Diego
My order did not arrive. I submitted a help request and it has been 3 days with no response from customer service. I paid $200 for a non-existent product.
Dear Britta, Thank you for taking the time to share with us your feedback. We apologise for the inconvenience caused by not having the order delivered. Unfortunately, there was a misunderstanding with our florist team t…herefore the order was not sent out for delivery. Our colleagues have processed a full refund for you and they have sent an email in confirmation. We completely understand that this was frustrating and we can assure you that this is not the level of service that we aim to provide. We would love to have you back and make the things right for you. Warm wishes, Floom Team
Floom3 years ago

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