



Memory Lane
Delivered to Oxford
Truly bountiful & lovely. And service could not have been improved.
Hi Zita, thanks so much for your lovely review! We’re delighted to hear you found the flowers truly bountiful and lovely, and that our service could not have been improved. Your kind words mean so much to us! - Team Flo…om
Flooma month ago

VIP Spray Rose
Delivered to Thirsk
Flowers arrived on the afternoon of the date requested.

Daisy Meadow
Delivered to Nuneaton
Gorgeous flowers delivered with care on time

Jewel Heart
Delivered to Isleworth
I continue to rely on Floom for the curated selection of local florists in the UK. The selections have always been unique and excellent. Deliveries have always been timely and done with care. My recipients have been deli…ghted, every time. Thank you.

Daisy Meadow
Delivered to Orpington
Great flowers and delivered on time. Good selection of flowers, too. Highly recommended.

Gentle Blush
Delivered to Brentwood
The courrier delivered the bouquet 1 week earlier. Besides, the recipient was disappointed with the quality of the "luxury" bouquet. Partial refund was made, but I would never ever reorder from Floom.
Dear Alexei, Thank you so much for taking the time to share your feedback about your experience with Floom. We truly appreciate your honesty and it means a lot to us that you reached out. First of all, we sincerely apo…logize for the issues you encountered with your recent order. We completely understand and share your disappointment regarding the early delivery and the quality of the "luxury" bouquet. We're truly sorry that we fell short of your expectations and we take full responsibility for this letdown. We're glad to hear that we were able to partially refund your order, but we completely understand your hesitation to reorder from Floom. We genuinely value your trust and we want to make things right. To achieve that, we would love to hear more about your specific concerns and any suggestions you might have. Your input is extremely valuable to us as we constantly strive to improve our services. Once again, thank you for bringing this matter to our attention. We're determined to make the necessary adjustments and regain your confidence in our brand. Please let us know how we can make things better for you, and we will do everything in our power to ensure that your next experience with Floom exceeds your expectations. Warm regards, Floom team
Floom2 years ago

Memory Lane
Delivered to Cambridge
great everytime

Daisy Bunch
Delivered to London
Great flowers

Pretty in Pink Wreath
Delivered to Pilton
i heard the wreath was beautiful. but nobody called my daughter to tell her when it wud be delivered to her mother in law ( who is handicapped) which i REQUESTED so she cud be aware of delivery time
Hello, We thank you for taking the time to review your order with Floom! Your Floom order was sent via a courier service-they do not offer a telephone call prior to delivery in the UK- this is not a service any thi…rd party courier provides nor any partner florist prior to a delivery being made- all requests for delivery instructions are taken into account where possible but are as a request. We do state at the time of placing orders we have a delivery window of between 10am - 6pm, therefore a delivery specific time cannot be given or requested. We do hope your recipient loves their thoughtful gift & we thank you for choosing Floom!
Floom3 years ago

Parisian Chic
Delivered to Malmesbury
We needed to change the delivery address, but the automated bot did not provide useful information and no one answered the phone number provided despite multiple attempts. So in the end our very expensive flowers were d…elivered to the wrong person.
Hi there and thanks so much for getting in touch! We generally do not allow address changes within 48 hours of delivery due to the many many moving parts of flower delivery. If the address change had been sent in befor…e that point, it absolutely would have been picked up by our wonderful team! As it stands we do ask customers to triple-check addresses because an address change can cause all kinds of complications that florists can not handle. Kind regards, Floom
Floom3 years ago

White Rose
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
12 long stemmed white Avalanche Roses, adorned with seasonal foliage.

White Rose
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).

Memory Lane
Delivered to Oxford
Truly bountiful & lovely. And service could not have been improved.
Hi Zita, thanks so much for your lovely review! We’re delighted to hear you found the flowers truly bountiful and lovely, and that our service could not have been improved. Your kind words mean so much to us! - Team Flo…om
Flooma month ago

VIP Spray Rose
Delivered to Thirsk
Flowers arrived on the afternoon of the date requested.

Daisy Meadow
Delivered to Nuneaton
Gorgeous flowers delivered with care on time

Jewel Heart
Delivered to Isleworth
I continue to rely on Floom for the curated selection of local florists in the UK. The selections have always been unique and excellent. Deliveries have always been timely and done with care. My recipients have been deli…ghted, every time. Thank you.

Daisy Meadow
Delivered to Orpington
Great flowers and delivered on time. Good selection of flowers, too. Highly recommended.

Gentle Blush
Delivered to Brentwood
The courrier delivered the bouquet 1 week earlier. Besides, the recipient was disappointed with the quality of the "luxury" bouquet. Partial refund was made, but I would never ever reorder from Floom.
Dear Alexei, Thank you so much for taking the time to share your feedback about your experience with Floom. We truly appreciate your honesty and it means a lot to us that you reached out. First of all, we sincerely apo…logize for the issues you encountered with your recent order. We completely understand and share your disappointment regarding the early delivery and the quality of the "luxury" bouquet. We're truly sorry that we fell short of your expectations and we take full responsibility for this letdown. We're glad to hear that we were able to partially refund your order, but we completely understand your hesitation to reorder from Floom. We genuinely value your trust and we want to make things right. To achieve that, we would love to hear more about your specific concerns and any suggestions you might have. Your input is extremely valuable to us as we constantly strive to improve our services. Once again, thank you for bringing this matter to our attention. We're determined to make the necessary adjustments and regain your confidence in our brand. Please let us know how we can make things better for you, and we will do everything in our power to ensure that your next experience with Floom exceeds your expectations. Warm regards, Floom team
Floom2 years ago

Memory Lane
Delivered to Cambridge
great everytime

Daisy Bunch
Delivered to London
Great flowers

Pretty in Pink Wreath
Delivered to Pilton
i heard the wreath was beautiful. but nobody called my daughter to tell her when it wud be delivered to her mother in law ( who is handicapped) which i REQUESTED so she cud be aware of delivery time
Hello, We thank you for taking the time to review your order with Floom! Your Floom order was sent via a courier service-they do not offer a telephone call prior to delivery in the UK- this is not a service any thi…rd party courier provides nor any partner florist prior to a delivery being made- all requests for delivery instructions are taken into account where possible but are as a request. We do state at the time of placing orders we have a delivery window of between 10am - 6pm, therefore a delivery specific time cannot be given or requested. We do hope your recipient loves their thoughtful gift & we thank you for choosing Floom!
Floom3 years ago

Parisian Chic
Delivered to Malmesbury
We needed to change the delivery address, but the automated bot did not provide useful information and no one answered the phone number provided despite multiple attempts. So in the end our very expensive flowers were d…elivered to the wrong person.
Hi there and thanks so much for getting in touch! We generally do not allow address changes within 48 hours of delivery due to the many many moving parts of flower delivery. If the address change had been sent in befor…e that point, it absolutely would have been picked up by our wonderful team! As it stands we do ask customers to triple-check addresses because an address change can cause all kinds of complications that florists can not handle. Kind regards, Floom
Floom3 years ago

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